Gyuyong (Q) Hwang
UX Designer

Highly motivated and hands-on UX Designer with 13+ years of experience crafting user-centric solutions across diverse industries. Honored with 5 employee recognition awards, underscoring an unwavering commitment to UX design excellence and a passion for creating intuitive, impactful digital experiences.

Aug 2021-Present
As the UX Lead in the Credit Risk Technology team, I streamline the UX/UI of the Global Credit Risk System (GCRS) platform.

The GCRS serves Credit Officers and Front Officer users bank-wide, manages all risk aspects, from counterparty credit risk analysis to safeguarding the Bank's infrastructure and data.

I oversee the UX/UI for numerous applications and workflows, leading the complete UX lifecycle.

Key Achivements

Award-Winning

Recipient of the Employee Recognition Award for four consecutive years.

Global Impact

Enhanced UX and operational efficiency for over 1400 Credit Officers by designing and improving more than 25 applications and workflows globally.

Streamline Process

Streamlined the UX process by leading the migration to Figma, creating design components, and establishing an efficient filing structure for faster design file access.

Talent Empowerment

Proactively upskilled junior and mid-level UX designers in London and India through workshops, knowledge-sharing sessions, and design feedback sessions.

Oct 2012-Apr 2019
As the Senior UX Designer, I've played an integral role in shaping Virgin Games' signature products, including the sports betting client, Virgin Bet, and Live Roulette.

My initiative in leading the responsive grid project marked a significant shift in Gamesys's approach to game development, notably cutting development costs by streamlining workload and enhancing estimations for designers and developers.

I was responsible for maintaining top UX quality for all Virgin Games and Jackpotjoy casino games and mentoring and training junior team members simultaneously in my role as Senior UX Designer.

Award-Winnng

First-ever UX designer to receive the Employee Recognition Award in the organization.

Exponential Growth

Spearheaded the UX design for Virgin Bet, the fastest-growing sportsbook in the UK, achieving over 200% year-on-year growth.

Massive Reach

Oversaw the UX design for the LiveScore World Cup app, achieving over 3 million downloads during the 2018 World Cup.

Cost Reduction

Reduced development costs and improved project estimates by leading the responsive grid project for games.

Education
Sep 2007-Aug 2012

Master of Arts (MA), Interactive Media
2011-2012

Bachelor of Arts (BA), Graphic Design
2008-2011

Foundation Degree, Art & Design
2007-2008

Certificates

UX Management
ID:1027418

View certificate

Design Sprint Masterclass

View Certificate

Google Data Analytics

View Certificate

Introduction to Web Accessibility

View Certificate

Accessibility: How to Design for All

View Certificate

My Skills

Expert

Figma

Axure

Wireframe

High Fidelity Prototype

Rapid Prototyping

Design System

Design System

Mockup

User Flow

User Journey Map

Workshop

Wireflow

UI Design

Usability Testing

Responsive Design

User Research

Agile

Information Architecture

Interaction Design

Web Accessibility

Good Understanding

HTML

CSS

Data Analysis

Webflow

Tableau

Soft Skills

Mentoring

Empathy

Collaboration

Problem-solving

Creativity

Adaptability

Critical Thinking

Time Management

Attention to Detail

Leadership

Open-mindedness

Stakeholder Management

Testimonial

"Gyuyong is an excellent UX designer. His attention to detail with users and their requirements, understanding various scenarios and workflows assist with creating a comprehensive wireframes. Especially for SPO programme had all the scenarios & user journey created in a sequential fashion which helped users to understand the future states and envision the product better."

"Q has always come up with innovative and creative solutions to various UX challenges be it widgets, charts, filters, etc and has greatly benefitted our apps. His work consistently reflects a deep  understanding of our users' needs and preferences.

Q is also very approachable and wonderful person to work with."

"Q is always very focused on the usability, accessibility and consistency of his solutions. All his skills make Q a very valuable team member, who has also a broad knowledge of various UX solutions and global trends and is not afraid to introduce an innovative approach and test it with the business users.The thing I appreciate the most in Q is his willingness and stubbornness to understand the given problem. Q doesn't take things for granted and keeps on asking questions to get to the bottom of the issue."

"Gyuyong is a great team player and easy to work with. He displays a highly consistent level of performance in his work and is inspired for design details and quality of deliverables"

"Keep giving your valuable feedback/review/suggestions on the component and styles developed on UCL and workshop application. Your experience helps a lot to chanllenge the design developed and think in an alternative way, which is interesting and good."

"Keep helping the way you do. Force junior designers to think rather thanjust giving them the answer. You do a great job of first asking what has been attempted before you help out. This is good as junior designers then learn from what they're doing well ad what they can improve."

"Gyuyong has been instrumental in devising the UX interace on some of the most innovative and futuristic components in GCRS.

He brings the right mix of design thinking and practical applicability to the table and always forth coming about this views and participates enthusiastically.
"

"The involvemen with user consultations, design inouts and attention to detail you brought to Hedge Fund Dashboard project helped us deliver an application far more professional and suitable than would otherwise have been developed. You dealt the project in a professional and mature manner"

"Gyuyong is proven as asset not only to our user interface team but also with ISME application team. His communication and apporach are always efficient an professional. He always goes above and beyond in suggesting user expereince journey. His experince in user interface design is clearly visible and evident with his quality outcome and deliverable"

"You are focused on doing the right thing and are very thorough. You adapt to continously changing situations and stakeholders.

You manage your work well given a vast array of business stakeholders and multiple Product Owners! This can be very tricky to balance and you mange this very efficiently."

"Gyuyong is an excellent UX designer. His attention to detail with users and their requirements, understanding various scenarios and workflows assist with creating a comprehensive wireframes. Especially for SPO programme had all the scenarios & user journey created in a sequential fashion which helped users to understand the future states and envision the product better."

"Q has always come up with innovative and creative solutions to various UX challenges be it widgets, charts, filters, etc and has greatly benefitted our apps. His work consistently reflects a deep  understanding of our users' needs and preferences.

Q is also very approachable and wonderful person to work with."

"Q is always very focused on the usability, accessibility and consistency of his solutions. All his skills make Q a very valuable team member, who has also a broad knowledge of various UX solutions and global trends and is not afraid to introduce an innovative approach and test it with the business users.The thing I appreciate the most in Q is his willingness and stubbornness to understand the given problem. Q doesn't take things for granted and keeps on asking questions to get to the bottom of the issue."

"Gyuyong is a great team player and easy to work with. He displays a highly consistent level of performance in his work and is inspired for design details and quality of deliverables"

"Keep giving your valuable feedback/review/suggestions on the component and styles developed on UCL and workshop application. Your experience helps a lot to chanllenge the design developed and think in an alternative way, which is interesting and good."

"Keep helping the way you do. Force junior designers to think rather thanjust giving them the answer. You do a great job of first asking what has been attempted before you help out. This is good as junior designers then learn from what they're doing well ad what they can improve."

"Gyuyong has been instrumental in devising the UX interace on some of the most innovative and futuristic components in GCRS.

He brings the right mix of design thinking and practical applicability to the table and always forth coming about this views and participates enthusiastically.
"

"The involvemen with user consultations, design inouts and attention to detail you brought to Hedge Fund Dashboard project helped us deliver an application far more professional and suitable than would otherwise have been developed. You dealt the project in a professional and mature manner"

"Gyuyong is proven as asset not only to our user interface team but also with ISME application team. His communication and apporach are always efficient an professional. He always goes above and beyond in suggesting user expereince journey. His experince in user interface design is clearly visible and evident with his quality outcome and deliverable"

"You are focused on doing the right thing and are very thorough. You adapt to continously changing situations and stakeholders.

You manage your work well given a vast array of business stakeholders and multiple Product Owners! This can be very tricky to balance and you mange this very efficiently."

"Gyuyong is an excellent UX designer. His attention to detail with users and their requirements, understanding various scenarios and workflows assist with creating a comprehensive wireframes. Especially for SPO programme had all the scenarios & user journey created in a sequential fashion which helped users to understand the future states and envision the product better."

"Q has always come up with innovative and creative solutions to various UX challenges be it widgets, charts, filters, etc and has greatly benefitted our apps. His work consistently reflects a deep  understanding of our users' needs and preferences.

Q is also very approachable and wonderful person to work with."

"Q is always very focused on the usability, accessibility and consistency of his solutions. All his skills make Q a very valuable team member, who has also a broad knowledge of various UX solutions and global trends and is not afraid to introduce an innovative approach and test it with the business users.The thing I appreciate the most in Q is his willingness and stubbornness to understand the given problem. Q doesn't take things for granted and keeps on asking questions to get to the bottom of the issue."

"Gyuyong is a great team player and easy to work with. He displays a highly consistent level of performance in his work and is inspired for design details and quality of deliverables"

"Keep giving your valuable feedback/review/suggestions on the component and styles developed on UCL and workshop application. Your experience helps a lot to chanllenge the design developed and think in an alternative way, which is interesting and good."

"Keep helping the way you do. Force junior designers to think rather thanjust giving them the answer. You do a great job of first asking what has been attempted before you help out. This is good as junior designers then learn from what they're doing well ad what they can improve."

"Gyuyong has been instrumental in devising the UX interace on some of the most innovative and futuristic components in GCRS.

He brings the right mix of design thinking and practical applicability to the table and always forth coming about this views and participates enthusiastically.
"

"The involvemen with user consultations, design inouts and attention to detail you brought to Hedge Fund Dashboard project helped us deliver an application far more professional and suitable than would otherwise have been developed. You dealt the project in a professional and mature manner"

"Gyuyong is proven as asset not only to our user interface team but also with ISME application team. His communication and apporach are always efficient an professional. He always goes above and beyond in suggesting user expereince journey. His experince in user interface design is clearly visible and evident with his quality outcome and deliverable"

"You are focused on doing the right thing and are very thorough. You adapt to continously changing situations and stakeholders.

You manage your work well given a vast array of business stakeholders and multiple Product Owners! This can be very tricky to balance and you mange this very efficiently."

"Gyuyong is an excellent UX designer. His attention to detail with users and their requirements, understanding various scenarios and workflows assist with creating a comprehensive wireframes. Especially for SPO programme had all the scenarios & user journey created in a sequential fashion which helped users to understand the future states and envision the product better."

"Q has always come up with innovative and creative solutions to various UX challenges be it widgets, charts, filters, etc and has greatly benefitted our apps. His work consistently reflects a deep  understanding of our users' needs and preferences.

Q is also very approachable and wonderful person to work with."

"Q is always very focused on the usability, accessibility and consistency of his solutions. All his skills make Q a very valuable team member, who has also a broad knowledge of various UX solutions and global trends and is not afraid to introduce an innovative approach and test it with the business users.The thing I appreciate the most in Q is his willingness and stubbornness to understand the given problem. Q doesn't take things for granted and keeps on asking questions to get to the bottom of the issue."

"Gyuyong is a great team player and easy to work with. He displays a highly consistent level of performance in his work and is inspired for design details and quality of deliverables"

"Keep giving your valuable feedback/review/suggestions on the component and styles developed on UCL and workshop application. Your experience helps a lot to chanllenge the design developed and think in an alternative way, which is interesting and good."

"Keep helping the way you do. Force junior designers to think rather thanjust giving them the answer. You do a great job of first asking what has been attempted before you help out. This is good as junior designers then learn from what they're doing well ad what they can improve."

"Gyuyong has been instrumental in devising the UX interace on some of the most innovative and futuristic components in GCRS.

He brings the right mix of design thinking and practical applicability to the table and always forth coming about this views and participates enthusiastically.
"

"The involvemen with user consultations, design inouts and attention to detail you brought to Hedge Fund Dashboard project helped us deliver an application far more professional and suitable than would otherwise have been developed. You dealt the project in a professional and mature manner"

"Gyuyong is proven as asset not only to our user interface team but also with ISME application team. His communication and apporach are always efficient an professional. He always goes above and beyond in suggesting user expereince journey. His experince in user interface design is clearly visible and evident with his quality outcome and deliverable"

"You are focused on doing the right thing and are very thorough. You adapt to continously changing situations and stakeholders.

You manage your work well given a vast array of business stakeholders and multiple Product Owners! This can be very tricky to balance and you mange this very efficiently."